Help using the MYOB Support website
How to register
To register, go to New User Registration. You will need to know your organisation's Client Code and Client Web Password to complete the Client Logon. You will then have to fill out a registration form.
Request your Client Code or Client Web Password
If you don't know your Client Logon, request a reminder using our online form.
Logging on
Each time you visit a client-only area on the Support website such as the Download Centre or KnowledgeBase, you will be asked to logon using the username and password you chose when you registered.
If you forget your username and/or password, use the Forgotten username or password link on the Logon page. Please do not re-register.
Updating your profile
If your email address changes, or you need to change your eBulletin options or password, make sure you change your profile.
KnowledgeBase
eBulletins
Types of update
Unsure what the difference is between a Service Pack and a Hot Fix? Read our guide to the types of software that MYOB releases.
Viewing PDFs
Find out how to download Adobe Reader in order to view PDFs on your computer.
Contacting MYOB Customer Care & Support
If you need to contact us, please use log a call online or call 0870 242 3291 (from UK) or 01 278 0034 (from Republic of Ireland).
What to do if you're unhappy with our service
If you're unhappy for any reason with the service we're providing, please let us know promptly so we can do something about it. Find out who to contact.
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